We provide the tools, resources and expertise you need to ensure
your return on esCollateā¢ investment is optimised.
your return on esCollateā¢ investment is optimised.
The support services cover:
- System monitoring
- On-going training and coaching
- On-going system integration and extension
- Consulting advice.
Access and response
- Phone, e-mail and web
- Remote access
- A commitment to accurate and timely response.
Self service resources
- Comprehensive, up-to-date training documentation
- A library of self-service information
- Selected white papers and industry commentary
Releases and upgrades
- Major and minor releases and upgrades
- Proactive technical advisories
- Ongoing commitment to refine and improve the esCollateā¢ product suite.